End User Agreement and Privacy Policy

By clicking on the Register Now button, you agree to the Ortakalan User Agreement and Privacy Policy.
This contract was updated on 30/11/2024.

Ortakalan was founded to connect the professionals of the retail business world wherever they are in the world and to inspire each other while developing the cooperation between them. It is designed to provide business and business development opportunities based on trust and up-to-date information with its vertical network structure aimed at professional users, and to learn and meet each other while providing mutual exchange of information and ideas.

User Agreement (Agreement)

1. Introduction and general definitions

By becoming a member of Ortakalan, by using its services, you reach a legally binding agreement with Ortakalan. This agreement applies to any situation where you use the Partner, either individually or on behalf of a company or organization. If you do not wish to accept this agreement, do not become a member of Ortakalan and do not use or access any of the Ortakalan services and content. If you want to cancel the contract, you can do so at any time. In this case, you will need to close your account and terminate access by stopping using our services and content.
This agreement applies to Ortakalan.org and any other products, services, publications, sites, communication tools and advertisements under Ortakalan brand and all services provided in this agreement, including data collection. Registered users of Ortakalan services are called members. This agreement applies to all members. This agreement with Ortakalan applies to all countries of the world. You are deemed to have concluded this agreement with Ortakalan Sectoral Communication Services Industry and Trade Limited Company. Disputes and / or conflict situations in Istanbul Anatolian Court is competent for our members living in Turkey. Istanbul Court of Arbitration for our members living outside Turkey are authorized. In any case Turkish laws shall be deemed to be valid.
Ortakalan is responsible for the protection of personal data obtained or collected by the member. This and other personal data protection activities are included in the Ortakalan Privacy Policy and may update this policy. We have the right to change the terms of this agreement and the Privacy Policy. When we make a significant change, we will notify you and let you review it. If our changes are not deemed appropriate for you, you must terminate your membership. Failure to terminate your membership after the change notification means that you accept the change.

2. Obligations

2.1. Qualification for membership

Ortakalan membership and services are not recommended for those under 18 years of age. However, if your parents open an account for you and make it available to you, this will be a valid membership. You must create your membership account with your real identity. The information you provide to Ortakalan should be accurate. You should not open an account in the name of someone else or misleading. When using your account, you must share and use content in accordance with applicable Turkish law. In case of abuse, you may be restricted by Ortakalan and this may prevent the continuation of membership.

2.2. Membership account

Your membership account is yours. You must use a valid and unique email address when creating your account. When setting your password, you must set a strong password. You may not delegate or share your account entitlements to another person, entity or account in whole or in part. You are responsible for all transactions with your account unless you terminate your membership or your membership is terminated by Ortakalan due to abuse.You will still be responsible for the transactions you made before your membership expires.

However, if a Ortakalan service is purchased by someone else or your company or officially affiliated entity, the purchaser has the right to view reports and information about your access to and use of the service, which applies to your account areas other than the purchased service. it is not.

2.3. Payment and return

If you wish to purchase a paid service from us, you must pay us the applicable fees as well as any applicable statutory taxes. The applicable fees will always be displayed to you in the "Upgrade your membership" and "Knowledge Base" or other product sections.

Fees are always shown as the current official currency in Turkey. Depending on your location, you may need to pay in different currencies during purchases. You agree to any differences in currency usage.

When you purchase paid time-based services, this service is terminated at the end of its term. To avoid interruption of service, you must renew paid services before the end time. We may retain your payment management for your purchase and renewal of such services or other services, or we may collect through automatic renewal of your consent.

When you authorize an automatic renewal, you can cancel your purchase before the service starts. In this case, you do not have to pay anything. Apart from this, none of our services which have begun to expire are refundable. Stopping or terminating your service does not imply that you will be able to recover the payment for the service or services you have purchased.

You must provide valid billing information when invoicing your purchased service. We use electronic invoice application for billing transactions. If you don't provide valid billing information, your invoice will be issued to the name you specified in your account. If you do not receive your invoice, you can write to us in the help section to let us know and we can contact you to get your invoice.

2.4. Contact

Ortakalan may contact you via e-mail and / or telephone, mobile phone information, and send notifications or messages that you have provided to you by means of in-system notifications or if applicable. Therefore, you should keep your contact information up to date. If you want to contact us, you can write us through the help menu. You can make your official shipments and correspondence to Ortakalan Sectoral Communication Services Industry and Trade Limited Company by using Zühtüpaşa Mahallesi Şefikbey Sokak No: 3/3 Kadıköy İstanbul. This address is also the official notification address of Ortakalan.

2.5. Sharing

We are not obliged to publish any information, warnings or content regarding our free services we provide to you. We will keep our paid services online for the duration of your purchase. We may remove our free services or paid services at the end of your purchase without any notice at the end of the term.
Our services have many sharing functions. You have the ability to send messages, share, write comments and create similar content. You should know that when you do these, other members can see your shares within the limits you set. The responsibility of these shares is entirely with the account holder.

3. Rights

3.1. Authorizations you give to Ortakalan

You are the owner of all the transactions you make on Ortakalan, all the information, content, messages and posts you publish. And you should be aware that you are directly and solely responsible to Ortakalan and third parties for all this. Therefore, you will be deemed to have granted some privileges to Partner in order to use your account.

Even if you have removed, deleted, or terminated some of your content, we cannot prevent them from being copied, saved, or shared by other members. You agree that you authorize us to continue publishing such content.

We will not use your content for commercial purposes unless you consent. However, we may make promotional publications and advertisements that are similar to your content without paying anything. We may display your interactions on Ortakalan or use it for advertising purposes.

You may not allow other members to publish your content outside of Ortakalan, in which case we will ask you for permission to publish your content outside the system. Content that you post to allow sharing is not covered by this content. And it can also be saved by search engines.

We may make technical adjustments to the content you publish without changing the meaning.

You agree that Ortakalan will be able to access, save, process and use all the content you publish and all transactions and personal information.

You also agree that your account and profile information will be correct and that your transaction and content you publish will be lawful.
You must be aware that we may share your personal information and all transactions and contents with official authorities in cases where a legal obligation is required within the authorizations granted to Ortakalan.

3.2. About Services

Ortakalan may modify and terminate or suspend its services in whole or in part. We guarantee to keep Info Bank services up to the end of your membership period.

We have the right to change the price of our paid services and to change the currency.

We'll send you a notification about such changes, and whether the changes take effect is not dependent on whether you see them or approve them. If the changes are not appropriate for you, you may terminate your membership and not be affected by the changes. If you purchased a paid service, we will retain the features at the time of purchase, but we may make improvements to them in terms of format and content.

We do not guarantee to store and display your account transactions, the information you provide and the content you publish, and to provide you with a copy. Ortakalan does not offer a storage service for you.

Ortakalan is not the guarantor of the uninterrupted operation of the service and technical infrastructure supports received from third parties related to broadcasting. With regard to problems arising from or in global Internet infrastructure in Turkey you must know that we do not guarantee you.

We are not responsible for the content and information shared by other members. You agree that you will not hold the Partner responsible if you are affected, damaged or otherwise. You can let us know which content you are disturbing.

Ortakalan cannot be held responsible for the material errors of the services it provides on the Bank, the company guide, researches, map apps, reports and summary reports and the accuracy of the information declared to it while composing the content. The product, service information, visuals and pricing published by members on OrtakPazar are under the responsibility of the member. Ortakalan cannot be held responsible for your commercial activities carried out on OrtakPazar. In OrtakPazar activities, Ortakalan does not provide a brokerage service and does not receive a commission.

With the Ortakalan Content Affiilate Program, it enables content producers from all over the world to serve their content on Ortakalan. Content Partners bear all responsibility for the content published by the Content Partners. Content Partners are responsible for the accuracy, timeliness and consistency of the information published in these contents. Ortakalan cannot be held responsible for these. Users who acquire Content Partners' content should resolve their problems and disputes with these Content Partners. In Content Affiliate Program, Ortakalan is merely the content provider. Content Partners are assumed to have agreed to comply with publishing professional principles and laws.

When using the Knowledgebase services, you should be aware that any content contained herein is owned by Ortakalan or its content partners and should not be shared with any third parties. You can store these service contents in your personal or corporate memory, work in a way that your personal or corporate work will not spread outside the organization and the security of the information obtained within the organization is protected against third parties. You agree that you may not copy, display or make this information available to third parties for publicity. Otherwise, we have the right to claim compensation up to 100 times the annual fee of the service. We reserve the right to compensation for any other damages we may incur.

Ortakalan provides a sectoral news service directly fed by ortakalan.com.tr, ethnicmarket.com and turkishretailequipments.com and all rights belong to Ortakalan. However, you should let us know if you have a negative assessment of the elements contained in the news content. News content is generally based on the content reported by the sectoral unit subject to the news. You must be aware that you cannot hold us responsible for material errors and other inaccuracies in this information.

We guarantee that if you lose any loss due to Ortakalan services, we will pay this amount not exceeding the one-year price of the service you purchased. If you lose any of our free services, Ortakalan will have no obligation to do so.

We are not responsible for the information and content of the members and cannot always prevent misuse or abuse. You should be aware that we are not responsible for such content.

When you grant access to any third party or application on Ortakalan, you are solely at your own risk and responsibility.

Ortakalan reserves the right to limit your use of the free services, and we have the right to suspend or terminate your account in whole, except in violation of this agreement and / or applicable laws or in case of abuse.

All intellectual property rights in Ortakalan are reserved. Membership does not mean that we transfer your rights to you in whole or in part, but also the content and brand features of other companies and brands that cooperate with Ortakalan and all brands of Ortakalan Group. All provisions regarding any of our services apply to them.

3.3 Press Room Services
The Press Room is a service that mediates between our members and members of the press to send news, bulletins and invitations. Members are fully responsible for their submissions and Turkish law applies in resolving disputes that may arise between them and third parties due to their submissions. Ortakalan cannot be held responsible for these submissions, no lawsuit can be filed against Ortakalan, and no compensation can be claimed. Member submissions are not subject to editorial review by Ortakalan. Ortakalan has the right to prevent members from using the press room upon the request of official authorities or upon the complaint of members of the press or other members. We also have the right to update the technical and functional features of the Press Room at any time. You should also know that submissions made through the press room do not mean publishing the news to members of the press. Ortakalan cannot be held responsible for the submissions not receiving a response. The press member pool is created by Ortakalan, but members can add members of the press to the system. Whether these add-ons are included in the pool or not is entirely at Ortakalan's discretion. However, we work to deliver your submissions to the members of the press you add. We try to keep our list up to date so that posts reach our press pool or the addresses you add, but we cannot guarantee that posts will reach the entire list reliably due to technical issues or typos. Press members have the right to opt out of receiving the press room service. Or they have the authority to decide how to receive the service via the settings. If these conditions are not suitable for you, we recommend that you do not use the press room services.

4. Disclaimer and liability limits

Ortakalan and its affiliated companies and companies contracted by Ortakalan for the performance of Ortakalan services and their employees give up all implicit commitments and declarations within the legal limits. Ortakalan does not guarantee that its services will operate without any interruption, pause or disconnection. You should be aware that all of the Services will be provided as ‘’ and süre ’as long as’ ’is available.

Furthermore, within the legal limits, Ortakalan and the companies and persons defined in this article cannot be held responsible for the consequences that may arise in favor of or against the third parties in relation to the services of Ortakalan. In no event shall the liability of the foregoing be exceeding your annual payment for any claim. The fact that you have notified us of any negative consequences does not alter the fact that the limitations set out in this article are part of the agreement between you and apply to all liability claims.

The laws in your country may not allow or accept all limitations of liability and liability. In this case, although Turkish law is the basis, we cannot say for certain whether these restrictions apply to you.

5. Termination

Partner or you may terminate this agreement at any time by notifying the other party. In addition, legal force majeure is sufficient for the termination of this contract. In case of termination, you will lose access and use of our services. However, you will still have access to your account with restricted privileges. Your ability to reactivate your account will be at the disposal of Ortakalan unless there is a court decision. You'll still be able to access your account and send us notifications. With the termination, your previous information and content sharing may continue to be displayed on the system and may be subject to sharing. The termination of the contract does not relieve you of your prior responsibilities. Prior to termination, the party owing to the other must pay the debt together with the termination.

Completely closing your account will mean that you have notified us and that the contract has been terminated.

6. Authority

If we live in a legal problem with you even if you live in a very small possibility of Turkey Istanbul Anatolian Court, you should know if you live outside of Turkey in Istanbul, where necessary, the Arbitral Tribunal is authorized disputes. You agree that the Turkish Law shall apply to any dispute concerning this contract and our services other than the conflict between laws. Ortakalan and you mutually agree that the Turkish Laws apply and that the Istanbul Courts are competent for all proceedings relating to the proceedings.

7. General principles and provisions

This agreement becomes effective as soon as you click ol ’register now’ ’. And with all its provisions, it is deemed irrevocably accepted by you.
If the competent courts decide that any part of our contract is unenforceable, you and Ortakalan agree to agree and work together on the arrangements necessary to make this section applicable. If the Court cannot assist us in this matter, you and Ortakalan agree to request the abolition of this section together with its consequences and the application of the remaining parts of the contract together.
Your failure to violate this agreement does not constitute a waiver of the contractual rights of the Partner. You may not transfer or transfer this agreement to third parties without our permission or share the powers of your account. However, Ortakalan may, in part or in whole, transfer this agreement and its rights and services to any party without having to obtain your consent. This agreement has been prepared in Turkish, the original Turkish agreement which we publish here is accepted as the basis in any case, although the translations in different languages give you an idea. In case of conflict or if you want to report a legal problem, you can send us a notification or notification via the help menu. In these cases, you can use our registered e-mail address or you can reach our legal address directly by mail.

8. Complaints

5. Termination

Completely closing your account will mean that you have notified us and that the contract has been terminated.

6. Authority

7. General principles and provisions

8. Complaints

Ortakalan respects and tries to protect the intellectual property rights of its members and everyone. Therefore, the personal information you share with us must be accurate. In addition, any information and content sharing must be done correctly and in a way that does not harm the law and the intellectual property rights and other rights of others. We also allow other members to complain about their member shares and accounts. If you believe that your intellectual property rights or other rights have been violated by other members, and your complaint concerns a sharing, you must use the functions on the posts to let us know. If your complaint is related to an account, you can complain by using the same method or by notifying us through the help menu. You must first notify us of counterfeit accounts by identifying their location or address in the system. Ortakalan will try to block counterfeit accounts whenever possible, but when you encounter a counterfeit account that we cannot block, you must notify us of the security of all members. We also expect you to notify us of any misuse, abuse, unlawful sharing, posting, information and content. While evaluating your complaints, we have the right to warn the account holder that you are complaining to and to share any information other than the identity of the complainant to the account holder and to work on the correction of the situation, if deemed appropriate, and with any discretion in Ortakalan. We also have the right to suspend, suspend or terminate all the powers and accounts of the members, institutions and groups that violate the rights of others at our discretion. However, you should also make sure that your complaints and notifications are absolutely correct. Before you give us a report on this, you may need to seek legal advice to find out the degree of your legal personal responsibility and not to make a mistake. Otherwise, you may have taken legal responsibility. You will also need to consider your complaints about inappropriate content. Ortakalan will always try to help you protect your rights.

9. What the Ortakalan user should do

You must use your real name when opening your Partner account, you should use your real name when creating your profile. Your information to be shared with Ortakalan must be accurate and truthful. It is important that this information is up to date and we expect you to keep it up to date. You should always take a professional approach when using Ortakalan services. You must respect and protect all applicable rights, in particular intellectual property and privacy rights. You must comply with all applicable laws.

10. What the Ortakalan user should not do

You must not create an incorrect ID in the Partner Center. You must not identify yourself as someone else. You should not create a misleading profile. You must not open an account, create a profile, and take action on behalf of another person. When creating a corporate page, you should not open a corporate page that you do not own or that you do not work with and do not have permission for. You must not use or attempt to use an account that is not your own.

You may not use, develop, support, and implement software, hardware, applications, robots and similar tools and methods for copying any services and / or information on the system. You should not take any action or practice that could compromise the security of the premises. You may not take any action to change your account entitlements other than the possibilities we have provided to you. You may not exceed the limits of use of the service we provide to you or otherwise modify it. You may not copy, share, distribute or open the data in the system to third parties without our permission. You must not attempt to access or disclose information about us or other members that you do not have access and / or disclosure rights to.

Intellectual property rights of our members or other non-members, in particular, all kinds of trademarks, patents, trade secrets, all kinds of information and other rights within the scope of confidentiality and the rights offered to you and we will not be able to realize the sharing, content and information you must not copy, distribute, or disclose.

All rights of Ortakalan Knowledge Base services belong to Ortakalan. You must not use, copy, share, and make available to any third parties any information contained herein, other than the use features we provide to you. The Knowledge Base data is provided to you within a specified period of time or within limits, and you should not use techniques, methods or tools to use the service beyond that period and beyond. You should refrain from any research, report, summary report, and any transactions or actions on the Knowledge Base that could compromise the security of information and / or affect commercial value. If you use the Knowledge Base services on behalf of an organization, you may use our content to be used for internal work, but in this case other employees, managers or owners who are able to see our content in part or in full are responsible as you are, and in no way will they compromise the security of the Data Bank data. and you agree that you will be liable for otherwise. If an institution establishes a pool of information sharing by means of cooperation, partnership, solution partnership with other institutions, you should know that the content and information of Ortakalan cannot be included in such a pool and that each institution should have access to information and content on Ortakalan on its own behalf, you should not violate this rule. .

You must not in any way mimic or copy the functions, formats and contents of Ortakalan services. This function should not interfere with the operation of formats and contents, nor attempt to modify their properties and / or impose a load on them beyond acceptable limits.

You must not claim and imply that you have a relationship with Ortakalan or that you have been authorized by Ortakalan and / or that you can act on behalf of Ortakalan unless you have obtained a written permission.

You should not take any action unless we have our written permission to monitor, measure and record, report on the functions and features of Ortakalan services for competitive purposes. You may not use partially or fully automated methods for all of our service functions and install bots or similar automated tools on the system. You will not be able to introduce malicious software, viruses, code, or any other application into our system. You may not copy our technology, access, copy, corrupt, analyze, acquire, or perform engineering or reverse engineering activities on our codes. Under no circumstances shall you establish a deep connection with our system, except as provided by Ortakalan. You may not engage in any commercial activity on the system, rent and / or rent, borrow, and / or lend, sell or cash out our services, contents and data, except as provided by Ortakalan.

11. Confidentiality

Clarity and transparency are very important for Ortakalan. Nevertheless, we have defined general information and limitations regarding confidentiality for the quality and continuity of our service. To use Ortakalan technical elements, software, functions, service features, content and information, and in particular the Knowledge Base services and any other work and information you may do with Ortakalan in accordance with applicable laws and provisions of this agreement, You must protect your privacy.

Ortakalan will ensure the security of your information and contents and the works you do with you in the same way. Ortakalan obeys and respects the Personal Data Protection Act. However, we may share information, content and other records about you in official ways if requested by the authorities. And in the case of accounts or services purchased by your affiliate, we may have your respective manager review your transactions and actions with respect to those accounts and services.

12. Distance sale and withdrawal right

Ortakalan does not sell any goods and does not ship products through a cargo channel. Ortakalan sells services and therefore there is no refund for payments made. For the same reason, there is no right of withdrawal for those who purchase Ortakalan services.